Privacy Policy

Last Updated:

1. Introduction

Welcome to Candlesarthandma. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our car electronics installation services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the Last Updated date of this Privacy Policy.

By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you are accessing our services on behalf of a business entity, you represent that you have the authority to bind that entity to this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us. The personal information we collect may include:

• Name and contact information including email address and phone number
• Vehicle information relevant to our services such as make, model, and year
• Service preferences and requirements you communicate to us
• Billing and payment information when you make purchases
• Communication history and correspondence with our team
• Appointment scheduling information and service history

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier
• Log files track actions occurring on the site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps
• Web beacons, tags, and pixels are electronic files used to record information about how you browse the site

2.3 Information from Third Parties

We may receive information about you from third parties, including business partners, marketing partners, and other third parties that interact with us. This information may be combined with the other information we collect about you to help us improve our services and tailor communications to you.

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Process your transactions and manage your orders
• Improve, personalize, and expand our website and services
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails and other communications as permitted by law
• Find and prevent fraud and respond to trust and safety issues
• Comply with legal obligations and resolve disputes
• Enforce our terms, conditions, and policies for business purposes

4. Sharing Your Information

We may share the information we collect in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email or prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If you are a resident of the European Economic Area, we will retain your information in accordance with applicable data protection laws.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information. If this is not possible, for example because your personal information has been stored in backup archives, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. We implement various security measures when a user enters, submits, or accesses their information including SSL encryption, secure servers, and firewalls.

7. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to erase your personal information under certain circumstances
• The right to restrict or object to our processing of your personal information
• The right to data portability under certain circumstances
• The right to withdraw consent at any time where we rely on consent to process your information
• The right to lodge a complaint with a supervisory authority

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within the timeframe required by applicable law.

8. California Privacy Rights

California Civil Code Section 1798.83, also known as the Shine The Light law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year.

If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the website, you have the right to request removal of unwanted data that you publicly post on the website.

9. International Data Transfers

Our servers and operations are located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in the United States and other countries where our facilities are located. By using our services, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection rules.

10. Childrens Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated Last Updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of such changes.

12. Contact Us

If you have questions or comments about this Privacy Policy or our privacy practices, please contact us at:

Candlesarthandma
400 Broad St, Seattle, WA 98109, USA
Phone: +1 206-905-2100
Email: relations@candlesarthandma.world